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Q&A


Where are you based?

We are based in Newcastle upon Tyne in the North of England UK.

 

How can we contact you?

Contact details are here.

info@emmyjaneboutique.com

https://emmyjaneboutique.com/pages/contact-us

You can also contact us using the pop up on our website.

Please feel free to contact us if you require any help or information.

We will be happy to help.

 

What is your refund policy?

You have 60 days to return your purchase for a full refund.

more details here -

https://emmyjaneboutique.com/policies/refund-policy

To return an item please start here

https://emmyjaneboutique.com/a/returns

 

How much does postage cost?

We charge £4 postage in the UK. For UK orders over £50 postage is free.

more details here - 

https://emmyjaneboutique.com/policies/shipping-policy

 

I am having issues checking out with my iphone or apple device.

Help is available here -

https://emmyjaneboutique.com/blogs/news/are-you-experiencing-problems-with-our-checkout-on-apple-devices